While the technology needs of nonprofits are similar regardless of the ethnic or racial communities they serve, the resources available to a charity determine which tools it uses, a new study says.
The report, which examines the needs of groups serving ethnically-diverse populations, was conducted by TechSoup, a provider of technology support for nonprofits.
In exploring the uses and needs among nonprofits serving different cultural communities, the study says agencies believe technology to be culturally-neutral, with resource limitations, rather than ethnicity of the people being served, affecting specific tools used.
Software, hardware and fundraising rank high among online searches by nonprofits serving diverse communities, the study says, but the websites visited appear to cross cultural lines.
In serving diverse communities, nonprofits commonly turn to government websites and peer groups for non-technology-related assistance.